User Guide for Veeam 365 Self Service Restore Portal

If you are one of our Managed Microsoft 365 Backup customers, you will be familiar with browsing and restoring 365 data using the local Veeam Explorers.

Since version 6 Veeam have provided enhancements to this process, one of which includes a self-service restore portal.

Accessible within any browser, anywhere in the world, the portal allows you to restore any 365 data from Mailboxes, Onedrive and Sharepoint with just a few clicks.

The portal supports Single Sign On (SSO) for your 365 users, and by default every user can access their individual backup data.

We can also grant Restore Operator roles for any users in a tenant, which will allow access to the full organisation backup data (e.g. for Administrators), or just a subset of the organisation. For example, a Sales Team Leader may require access to view and restore all data for users in the Sales AD group and the sales@ shared mailbox.


 The restore portal can be found at https://365.backupserver.cloud using 365 credentials of an account given restore operator credentials.

If you can't get in it's like the Azure Application just needs to be granted admin access. We have a seperate guide here for this quick and easy process: here 

 

Restoring Data

  1. Upon logging in, You will asked to select scope, this allows you to change the data set to any user mailbox, sharepoint site, onedrive etc You will then be asked to select a restore point according to your retention period.


  1. By default, all users can only see their own data.
    • We can create ‘Restore Operator’ roles who can view the full organisation, or a subset of data.
    • In this case you would just need to select the change scope option in the top shown in the previous screenshot to the user/site you are a restore operator for.
  1. In this example, the Administrator is able to select a Onedrive file to restore for their user Lidia:
  1. Selecting Restore brings up the Restore wizard.
  1. You can choose the restore mode of the restore, to overwrite any existing document or keep the both the original and restored version(s)
  1. After selecting Next, specifying an optional restore reason and pressing finish, you will be taken to the Restore Session for the data.

8. This shows progress for all items being restored up to completion

Complete! Using the 365 Restore portal both administrators and end-users can easily access their backed up data within the Vitanium Cloud.