Issue


Your backup contains an error similar to below:


Failed to initialize RemoteBDB.Cloud. Error=[CloudManager.mirrorDown] Failed to mirror directory. Reason = "java

x.crypto.BadPaddingException: pad block corrupted



Cause


This is caused by corruption within the .OBM Folder


Resolution


Ensure you have access to the backup sets encryption key as you may be prompted for this after logging back into the obm once the steps below have been taken


• Ensure the OBM client is completely closed (exit from the taskbar).

• Open services.msc and stop the online backup manager service.
• Rename the folder C:\Users\*user*\.obm to .obm_old or similar.
• Start the online backup manager service.
• Re-open the OBM client